A bit about the resort: unlike conventional hotels, which are usually big buildings with many rooms, each "room" in Banyan Tree Bintan is an individual structure. Since the rooms are so spread out, the resort occupies a relatively large area and has fewer rooms than most hotels. Here's something useful I couldn't find elsewhere: a map of the resort!
Ok, first, "if the buildings are so far apart, isn't it a pain getting around?" No, because there's a 24/7 complimentary buggy service available!
Check-InI was impressed right from the check-in. Other hotels, even 5-star ones, require you to queue and check-in at a counter. Here, you are invited to wait on a couch at the reception and served with a cold drink and towel:
Since we arrived before check-in time, we went to eat first, leaving our luggage at the reception. We tried their Treetops restaurant, which I think of as the "main" restaurant, because it serves the buffet breakfast. At other times it serves Indonesian food. We tried a 2-person sampler, which came with meat:
VillaAfter lunch, we were able to have our luggage delivered to our villa and didn't need to return to the reception. As a bonus, we were able to check-in slightly early. The villa was AMAZING and we promptly managed to lock ourselves out in our excitement. The outer door locks by itself! The air-conditioning was already on when we got there and the villa was delightfully cool.
In the evening, they'll come and turn down your room, laying flowers and folding a towel swan, and lighting incense. Oh and leaving some cookies.
Ok I'd better split this review before I mess up the formatting.